Privacy Policy

This privacy statement discloses the privacy practices for Because we want to demonstrate our commitment to your privacy, we will notify you of:

  • What personally identifiable information of yours or third party personally identification is collected from you through the web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under KOKOON’s control
  • How you can correct any inaccuracies in the information


If you have questions or concerns regarding this statement, you should contact our customer service by email at [email protected], KOKOON wholeheartedly respects your privacy. The sole owner of all personal information collected at this site is KOKOON, and KOKOON will NEVER rent or sell your personal information to any third party.

When you visit, we collect some basic information in order to enhance your experience navigating the website. The information collected and stored by KOKOON includes products purchased, feedback from visitors, location data, logs and other communication data, information about your computer and internet connection, including your IP address, operating system and browser type.

This information is then aggregated with other pieces of information to improve our site and make your experience on the site as valuable and efficient as possible. Pages of the site may use devices that permit us to count users who have visited those pages and for other related website statistics.


If you purchase an item online from KOKOON, interact with by submitting feedback, opt to receive the KOKOON’s Newsletter by email or write a product review, you provide us with personally identifiable information including your first and last name, billing and shipping addresses, telephone number, and email address. All shipping labels are pre-printed at KOKOON’s regional offices, so none of your personal information is held or stored by any of the shipping companies that are used to deliver KOKOON’s orders.

The personally identifiable information you provide to KOKOON will be used to process your order. You will only be contacted by KOKOON if you place an order or if there is a problem with your order. By placing an order you will automatically receive the KOKOON Newsletter by email, but you can always change your email preferences if you wish to be removed from our list by simply emailing us at [email protected] You may also update or change the personal information KOKOON has collected by sending an email to [email protected]. This page will be immediately updated should there be any changes to KOKOON’s Privacy Guarantee.

Third party advertising companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. These third party cookies do not collect personally identifiable information. Cookies are bits of information that allow a website server to associate you with the specific products that you have added to your shopping cart. Web Beacons are electronic files used to track your navigation a website or collection of sites the completion of transactions, submittal of applications and browsing behavior.

While you are shopping, KOKOON collects non-personal information about our website traffic and usage patterns from technology such as Cookies. We use cookies to keep track of the items that you have placed in your shopping cart, and to provide enhanced online display advertising tailored to your interests. If your cookies are turned off, you will not be able to shop online with KOKOON as the system will fail to associate you with any items that you have added to your cart. We recommend that you turn your cookies on while shopping at KOKOON, as this will allow for a much more enjoyable and worry-free shopping experience.

We may share your personally identifiable information and non-personal information, including your name, address, email address and any transactions you conduct on our website or offline with us with a trusted third party advertising partner and its service providers in order to deliver tailored advertising to you that match your interests when you visit our website.

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